Delivery & Returns

Shipping information

We offer two shipping options, which you’ll see after selecting your desired size (availability may vary by size):

  • 24-Hour Express: Orders placed before 15:00 on business days are shipped within 24 hours.
  • Standard: Processing typically takes 5-10 business days.

Shipping Insurance

For shipments within Europe, you pay no import taxes or hidden fees, and all orders are 100% insured by us.

We ship using DPD, UPS, and PostNL. Every package includes a tracking code for real-time updates.

Return information

You can submit a return request within 14 days of receiving your order. Sneakers must be returned in their original condition with the SneakerHype tag attached.

We process all refunds to your bank account within 5-10 days.


For orders outside Europe, import charges may apply.